FAQ

I’ve ordered, what now?

Thank you for ordering! A campaign manager is going to listen to your song and reach out. We will then begin with pitching your song and once the placements come back, we will send you the playlists. Making the placements can take anything from 1 to 2 days as we strive to find the best playlist for your song. So please bear with us!

Is your service legit?

Aventxmusic is dedicated to nurturing real fan engagement. Delivering legitimate streams is very important to us. We can make sure that your song is placed in revelant playlists and the playlists have a real following.

Can I see the playlists before ordering?

No. After accepting your order, your track will be added to different playlists and we will send you the links via email.

How long will my campaign last?

The exact time of the campaign is the selected by the customer.

Why was my song refunded?

If for some reason we can’t find the right fit for your song then we’ll provide a full refund.

How do I see growth from a campaign?

To view how many streams your song has generated in each playlist you can visit your Spotify Artist account.

How do I access my Spotify for Artist stats?

When you open your Spotify for Artists account, you click on the name of the track that you are promoting with us. You will then see 2 options, the first one is Stats and the second one is Playlists. You should select the Playlists segment and after you scroll down you’ll see a box where you can select 4 options – since 2015, last 28 days, last 7 days and last 24 hours, which will show you how many streams your track has received from various lists during the identified amount of time. Please select ‘Since 2015’ to let us view the performance of your track on our curators playlists.

My song is not getting enough streams.

If your song is not getting enough streams please send us an email at aventxmusic@gmail.com with a screenshot of your Spotify for Artists stats and we will do our best to fix this issue.

Why was I taken out of a playlist?

At Aventxmusic we make promotional campaigns – this means your song is placed in active playlists for an amount of time based on the time you selected and the package that you purchased. Your song will be removed at a certain point based on this.